{"id":48,"date":"2024-12-11T11:39:52","date_gmt":"2024-12-11T11:39:52","guid":{"rendered":"https:\/\/sk8bright.andreiapeixoto.eu\/?page_id=48"},"modified":"2025-06-21T22:26:39","modified_gmt":"2025-06-21T22:26:39","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/sk8bright.andreiapeixoto.eu\/en\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<h2 class=\"wp-block-heading\">SK8 Bright | Refund and Returns Policy<\/h2>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-custom-color-1-color has-text-color has-link-color wp-elements-053f1720364a01d06897f75a5b3512a9\">Overview<\/h2>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-century-gothic-font-family\">Our refund and return policy lasts 90 days. If 90 days have passed since your purchase, we cannot offer a full refund or exchange.<br><br>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<br><\/p>\n\n\n\n<p class=\"has-base-2-color has-text-color has-link-color has-century-gothic-font-family wp-elements-e728266e2e7703c595148feed492a061\">To complete your return, we need a receipt or proof of purchase.<br><br>Please do not return your purchase to the manufacturer.<\/p>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-base-2-color has-text-color has-link-color has-century-gothic-font-family wp-elements-a4f0c8506efd705c1da6de38c3a8eb68\">Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<br><br>If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a set period of days.<\/p>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-custom-color-1-color has-text-color has-link-color wp-elements-59487f72cd90c1036361f2e6d9876475\">Late or missing refunds<\/h2>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-base-2-color has-text-color has-link-color has-century-gothic-font-family wp-elements-34eaa0132a597258eedeb4c9a32f76a1\">If you still haven't received your refund, first check your bank account again.<br><br>Then contact your credit card company. It may take some time for your refund to be officially posted.<br><br>Finally, contact your bank. There is often some processing time before a refund is posted.<br><br>If you have already completed all the steps mentioned above and have not yet received your refund, please contact us via email <a href=\"mailto:sk8bright@gmail.com\">sk8bright@gmail.com<\/a>.<\/p>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-custom-color-1-color has-text-color has-link-color wp-elements-bcc1e0bffc502fdd916c05ca0a1979f1\">Items on sale<\/h2>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-base-2-color has-text-color has-link-color has-century-gothic-font-family wp-elements-f08243ba1fcb7663a010ef15ad4be145\">Only full-priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Returns<\/h2>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-base-2-color has-text-color has-link-color has-century-gothic-font-family wp-elements-568614cdeac68bf752b08ae9dec22a7f\">To return your product, you must complete the form below.<br>You will be responsible for paying your own shipping costs to return the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<br>Depending on where you live, the time it may take for your exchanged product to arrive may vary.<br>If you are returning more expensive items, you may want to consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.<\/p>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Exchanges<\/h2>\n\n\n\n<p class=\"has-base-2-color has-text-color has-link-color has-century-gothic-font-family wp-elements-7f146f21323ac01fee3fd769919e5f35\">We only replace items if they are defective or damaged.<\/p>\n\n\n\n<div style=\"height:56px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-kadence-advanced-form wp-block-kadence-advanced-form6217-cpt-id kb-adv-form-label-style-normal kb-adv-form-input-size-standard kb-form-basic-style kb-form-has-background wp-block-kadence-advanced-form\"><form id=\"kb-adv-form-6217-cpt-id\" class=\"kb-advanced-form\" method=\"post\" data-error-message=\"Por favor corrige os erros para prosseguir\" action=\"\">\n<div class=\"kb-row-layout-wrap kb-row-layout-id48_f40dae-01 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n\n<div class=\"wp-block-kadence-column kadence-column48_8d7547-22\"><div class=\"kt-inside-inner-col\"><div class=\"kb-adv-form-field kb-adv-form-text-type-input kb-adv-form-infield-type-input kb-field62179512cb-7d wp-block-kadence-advanced-form-text\"><label class=\"kb-adv-form-label\" for=\"field62179512cb-7d\">Name<span class=\"kb-adv-form-required\">*<\/span><\/label><input name=\"field9512cb-7d\" id=\"field62179512cb-7d\" data-label=\"Nome\" type=\"text\" placeholder=\"\" value=\"\" data-type=\"text\" class=\"kb-field kb-text-field\" data-required=\"yes\" required aria-required=\"true\"\/><\/div>\n\n<div class=\"kb-adv-form-field kb-field62178cffd2-7a wp-block-kadence-advanced-form-radio\"><fieldset class=\"kb-radio-check-item-wrap\" id=\"rb62178cffd2-7a\" data-type=\"radio\" data-required=\"yes\" ><legend class=\"kb-adv-form-label\">I intend to exercise my right to<span class=\"kb-adv-form-required\">*<\/span><\/legend><div class=\"kb-radio-check-item\"><input class=\"kb-radio-style\" type=\"radio\"  id=\"field62178cffd2-7a_0\" name=\"field8cffd2-7a\"  value=\"Reembolso\"><label for=\"field62178cffd2-7a_0\">Refund<\/label><\/div><div class=\"kb-radio-check-item\"><input class=\"kb-radio-style\" type=\"radio\"  id=\"field62178cffd2-7a_1\" name=\"field8cffd2-7a\"  value=\"Devolu\u00e7\u00e3o\"><label for=\"field62178cffd2-7a_1\">Return<\/label><\/div><\/fieldset><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-column kadence-column48_efc5d9-cd\"><div class=\"kt-inside-inner-col\"><div class=\"kb-adv-form-field kb-adv-form-text-type-input kb-adv-form-infield-type-input kb-field62173b6a64-62 wp-block-kadence-advanced-form-email\"><label class=\"kb-adv-form-label\" for=\"field62173b6a64-62\">Email<span class=\"kb-adv-form-required\">*<\/span><\/label><input name=\"field3b6a64-62\" id=\"field62173b6a64-62\" data-label=\"Email\" type=\"email\" placeholder=\"\" value=\"\" data-type=\"email\" class=\"kb-field kb-email-field\" data-required=\"yes\" required aria-required=\"true\"\/><\/div>\n\n<div class=\"kb-adv-form-field kb-adv-form-text-type-input kb-adv-form-infield-type-input kb-field6217749499-0e wp-block-kadence-advanced-form-number\"><label class=\"kb-adv-form-label\" for=\"field6217749499-0e\">Phone number<span class=\"kb-adv-form-required\">*<\/span><\/label><input name=\"field749499-0e\" id=\"field6217749499-0e\" data-label=\"N\u00ba de telem\u00f3vel\" type=\"number\" placeholder=\"\" value=\"\" data-type=\"number\" class=\"kb-field kb-number-field\" data-required=\"yes\" required aria-required=\"true\" \/><\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<div class=\"kb-adv-form-field kb-adv-form-text-type-input kb-adv-form-infield-type-input kb-field6217585ee2-e7 wp-block-kadence-advanced-form-textarea\"><label class=\"kb-adv-form-label\" for=\"field6217585ee2-e7\">Enter the name of the item(s) you wish to refund\/return<span class=\"kb-adv-form-required\">*<\/span><\/label><textarea name=\"field585ee2-e7\" id=\"field6217585ee2-e7\" rows=\"3\"  data-label=\"Insira o nome do(s) item(s) que deseja reembolsar\/devolver\" placeholder=\"\" data-type=\"textarea\" class=\"kb-field kb-textarea-field\" data-required=\"yes\" required aria-required=\"true\"><\/textarea><\/div>\n\n<div class=\"kb-adv-form-field kb-adv-form-text-type-input kb-adv-form-infield-type-input kb-field6217491a2c-c4 wp-block-kadence-advanced-form-telephone\"><label class=\"kb-adv-form-label\" for=\"field6217491a2c-c4\">Why do you want to refund\/return this item(s)?<\/label><input name=\"field491a2c-c4\" id=\"field6217491a2c-c4\" data-label=\"Porque deseja reembolsar\/devolver este(s) item(s)?\" type=\"tel\" placeholder=\"\" value=\"\" data-type=\"tel\" class=\"kb-field kb-tel-field\" data-required=\"no\" \/><\/div>\n\n<div class=\"kb-adv-form-field kb-adv-form-file-type-input kb-adv-form-infield-type-input kb-field621720e016-13 wp-block-kadence-advanced-form-file\"><label class=\"kb-adv-form-label\" for=\"field621720e016-13\">To conclude, we need a receipt or proof of purchase.<span class=\"kb-adv-form-required\">*<\/span><\/label><input name=\"field20e016-13[]\" id=\"field621720e016-13\" data-label=\"Para concluir, necessitamos de um recibo ou comprovativo de compra.\" type=\"file\" placeholder=\"\" value=\"\" data-type=\"file\" class=\"kb-field kb-file-field\" data-required=\"yes\" required aria-required=\"true\" multiple><\/div>\n\n<div class=\"kb-adv-form-field kb-submit-field kb-field394bf4-4c wp-block-kadence-advanced-form-submit\"><button class=\"kb-button kt-button button kb-adv-form-submit-button kb-btn394bf4-4c kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-fill kt-btn-has-text-true kt-btn-has-svg-false\" type=\"submit\"><span class=\"kt-btn-inner-text\">Submit<\/span><\/button><\/div>\n<input type=\"hidden\" name=\"_kb_adv_form_post_id\" value=\"6217\"><input type=\"hidden\" name=\"action\" value=\"kb_process_advanced_form_submit\"><input type=\"hidden\" name=\"_kb_adv_form_id\" value=\"6217-cpt-id\"><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><\/div>\n\n\n<div style=\"height:52px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Need more clarification?<\/h2>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-base-2-color has-text-color has-link-color has-century-gothic-font-family wp-elements-aff14596fb84fdef48d889cb7b8e14c6\">Contact <a href=\"mailto:sk8bright@gmail.com\">sk8bright@gmail.com<\/a> or call 808 832 371.<\/p>","protected":false},"excerpt":{"rendered":"<p>SK8 Bright | Pol\u00edtica de Reembolso e Devolu\u00e7\u00f5es Vis\u00e3o geral A nossa pol\u00edtica de reembolso e devolu\u00e7\u00e3o dura 90 dias. Se j\u00e1 se passaram 90 dias desde a sua compra, n\u00e3o poderemos oferecer reembolso total ou troca. Para ter direito a uma devolu\u00e7\u00e3o, o seu item deve n\u00e3o ter sido utilizado e estar nas mesmas [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"meu","meta":{"footnotes":""},"class_list":["post-48","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sk8bright.andreiapeixoto.eu\/en\/wp-json\/wp\/v2\/pages\/48","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sk8bright.andreiapeixoto.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sk8bright.andreiapeixoto.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sk8bright.andreiapeixoto.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sk8bright.andreiapeixoto.eu\/en\/wp-json\/wp\/v2\/comments?post=48"}],"version-history":[{"count":34,"href":"https:\/\/sk8bright.andreiapeixoto.eu\/en\/wp-json\/wp\/v2\/pages\/48\/revisions"}],"predecessor-version":[{"id":6240,"href":"https:\/\/sk8bright.andreiapeixoto.eu\/en\/wp-json\/wp\/v2\/pages\/48\/revisions\/6240"}],"wp:attachment":[{"href":"https:\/\/sk8bright.andreiapeixoto.eu\/en\/wp-json\/wp\/v2\/media?parent=48"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}